Customer Profile Form
These details help us to help you... better!
1. Fill Out Form
The faster you complete it, the sooner we transform your business into something extraordinary
2. Our Team Reviews It
Our expert team dives deep into your submission, crafting a custom strategy that'll blow your mind. Get ready for solutions you never imagined.
3. Production Begins
Lights, camera, action! We roll up our sleeves and bring your project to life with precision, passion, and results that exceed expectations.
Frequently Asked Questions
Why do I need to fill out a Product Profile Form?
This form helps our R&D and manufacturing team clearly understand your vision, requirements, and expectations. The more detail you provide, the faster and more accurately we can develop samples or move into production.
How detailed should I be when describing the Product Function?
Think about what your customer is trying to achieve when using your product. For example:
-
“Moisturizer that reduces redness for sensitive skin” instead of just “Face cream.”
-
“Cooking tallow for high-heat frying and keto diets” instead of just “Tallow.”
Specific functions help us suggest the right formulas, ingredients, or packaging.
What if I don’t know all the ingredients or materials yet?
No problem. If you’re not sure, simply provide the product function and examples of similar products you like. Our formulation team can suggest the right ingredient base.
Can I submit multiple reference products or competitor samples?
Yes. In fact, we encourage it. Sharing 2–3 references gives us context about texture, packaging, fragrance, and price positioning.
Do I need to upload packaging designs or logos?
If you have them, please share. If not, our design team can provide recommendations or work with your branding agency. The form allows for file uploads or simple notes.
What certifications should I select?
Choose only the ones you truly need for your target market (e.g., Vegan, Organic, Cruelty-Free, FDA). Certifications can impact cost and lead times, so we’ll guide you on feasibility.
How do I estimate a budget range?
It’s okay if you’re not sure. Even a ballpark figure helps us recommend the right ingredients, packaging, and scale. You can always adjust after we provide quotes.
What is the typical timeline from form submission to product launch?
-
Form + R&D discussion → 1–3 weeks
-
Sample development → 4–6 weeks
-
Revisions (if needed) → 2–4 weeks
-
Full production → 5–12 weeks after sample approval
Can I request changes after submitting the form?
Yes. You’ll have the chance to review and refine details during the R&D and sample stages. Updates later in the process may affect cost or timelines.
Who can I contact if I have questions while filling this out?
You can call us +1 (866) 777-6751, email our support team at hello@moesgroup.org or request a short call with your project manager. We’re here to walk you through any unclear section.